IPAF Training ¦ Frequently Asked Questions
How do I order some IPAF training from yourselves?
Simply put, you can either make your booking or enquiry online, call us on 0844 335 8882 or use the contact us page. Open IPAF courses or in-house/private courses (with more than 4 weeks notice) may also be booked and paid for online. We can usually accommodate courses when there is less than 4 weeks notice but you will need to call us on 0844 335 8882 in order to make a booking.
In what areas of the UK can you provide IPAF training?
We can, and have provided, IPAF training pretty much anywhere from Lands End to John O'Groats. Our is, in essence, what you might call a genuine and complete Nationwide service. We have even conducted a number of IPAF training courses offshore and thoughout many European countries. So, whatever your location, you can rest assured that we have a trainer located nearby and because of comprehensive spread of trainers, this means we do not pass on our trainers travel cost or subsistence onto you the client. The price you pay is the price displayed, nothing more.
How can I pay?
Payment can be made using any major credit or debit card or by bank transfer or cheque (on arrangement)
Can I get IPAF training just for myself?
Sure. We recognise that individuals and smaller numbers of people require IPAF training so, together with a number of accredited training partners, we have compiled a comprehensive open IPAF training course schedule available at over 200 additional training centres throughout the UK, all with frequent training dates. Please visit our open courses tab above or click this link to find the next open IPAF course nearest to you.
Ok, Ive paid for a IPAF course, what happens now?
We will send you by email (or by fax if you prefer) a PDF of documents which will contain your receipt of payment, your invoice, the IPAF training course notes, a map to the location. your joining instructions and your delegate booking form. In case you have any questions, we are standing by as usual on 0844 335 8882 to answer any questions or concerns that you may have.
Im worried about ordering things over the internet, how can I be sure you will deliver the IPAF course I ordered?
IPAF Training is owned and operated by XYZ Training Group Ltd and, as such, provides a comprehensive customer charter designed to not only give value for money but also the peace of mind that your IPAF training course will be delivered professionally, on-time and by an accredited and qualified trainer. XYZ Training Group trains in excess of 10,000 delegates per year to clients ranging from Harrods in London to the Rugby Football Union, you can therefore be assured that we will do what we say we will do.
Do you have a secure online payment processor?
Yes. Online payments are taken on our behalf by Paypoint, one of the UK's leading and trusted payment processors. When you are ready to pay, we will redirect you to their payment page or, if you prefer, take your card details over the phone. We also do not charge any subsidy or additional fee for taking credit or debit card payments and we do not store or record any of your card information.
If I have a group of people needing IPAF training, can I get a discount?
Absolutely. If you want to make a group IPAF booking, the price you pay significantly reduces the more people you have attending the course. Not only do we guarantee to offer you the lowest price for group bookings, you also get to select where, when and at what time you would like your group training course to take place.
Can I pay by BACS or by Cheque?
No problem at all. Payment however will need to be cleared prior to the start date of training
How quickly can I get a IPAF training course organised?
In the past, we have actually managed to organise a training course on the very same day that the initial enquiry was made. This is obviously not the norm and as much notice as possible is obviously preferable. However, should you have an urgent need for some IPAF training, call us on 0844 335 8882 and we will do our very best to get you training on the day you require.
Will you train at my premises or at a location I choose?
Sure. Provided you meet our minimum delegate number, usually 4 persons, we will come to you.
Will you conduct the IPAF training at the weekend or out of hours?
Yes. Many of our regular clients require us to do training at the weekend, overnight or basically when there is a quiet moment in their regular operations.
Can you call me to discuss my training requirements?
No problem. Simply complete your details on our contact us page and we will get straight back to you.
Is the IPAF training accredited?
Yes. Every IPAF training course we provide is carried out under the governing body or accredited method as stipulated on the course description. We pride ourselves on providing only the best and most comprehensive training available.
What other courses do you provide?
We provide many industry related training courses, the current schedule can be found here.
I have an ongoing need for various training services, can I set up credit facilities with yourselves?
If your training requirement is ongoing and you are likely to use our training services more than the once then we are more than happy to set you up with credit facilities. Terms and conditions apply.
What do you mean by your "lowest price guarantee?"?
Our lowest price guarantee means just that. We pride ourselves on never being beaten on professionalism or service and so we also guarantee to never be beaten on price. If you find the same training cheaper elsewhere, we will refund to you twice the difference.
Do you provide just classroom based training or are their alternatives, such as distance learning or e-learning versions of this IPAF training course?
Short answer to this is Yes. Our sister website eLearning.co.uk provides an e-learning or distance learning version of this IPAF course.
My question is not covered here?
No problem, whatever question or enquiry you have about IPAF or our business, feel free to ask us by either completing the enquiry form here or by calling us on 0844 335 8882. You can be assured of a prompt and attentive reply.